AI Could Revolutionize Construction by Reducing Disputes and Enhancing Efficiency: Expert Opinion

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Despite being identified by global consulting giants like Deloitte, McKinsey, and KPMG as one of the slowest industries to adopt new technology, the construction sector may soon experience a turning point, thanks to artificial intelligence (AI).

According to James Gallagher, Principal at Resolution Management Consultants—a leading firm in dispute management and litigation defense—AI may be the technological breakthrough the construction industry can no longer afford to ignore. “AI will prove to be too powerful a cost saver and dispute deterrent,” Gallagher stated, highlighting its ability to enhance planning, operational efficiency, and scenario modeling.

Industry fragmentation, analog practices, and one-off project structures have historically hindered technological adoption. However, Gallagher emphasizes that AI can directly address the root causes of most construction disputes, including contract disagreements, poor planning, change orders, delays, price fluctuations, and defective work.

Gallagher outlines six key areas where AI can reduce or eliminate risk in construction projects. These include dramatically improved planning, better project forecasting, automated documentation, enhanced quality control, real-time monitoring, and predictive analytics.

If adopted at scale, AI could redefine construction industry norms, fostering collaboration, minimizing disputes, and driving project success faster and more cost-effectively than ever before.

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